Services

A WIDE VARIETY OF SERVICES TO MEET YOUR NEEDS.

LIVE CHAT TECH SUPPORT

Need assistance? Have a few questions? Try live chat support, open during business hours.

PRODUCT CERTIFICATION

Enroll in our convenient fast-paced online course to update your Vanderbilt Dealer Certification.

MAINTENANCE CONTRACTS

Enjoy peace of mind knowing that your system is optimized and running smoothly. Maintenance Contracts include software upgrades, system health checks and discounted training. Contact your local SMS Certified Dealer or Vanderbilt Sales Representative for details.

PARTNER PORTAL LOGIN

Access our Partner Portal for the latest documentation, or to purchase training, technical support and maintenance contracts. Contact us to request a login.

END-USER ONSITE TRAINING

Classes are available at our headquarters or onsite at your location. Contact your local Dealer for pricing and registration.

TRAINING CALENDAR

View a schedule of upcoming SMS Technical Training classes for our Dealers.

EXTENDED SERVICES

We also offer the following services:

  • On-site support
  • Custom Reports
  • Custom Engineering Requests
  • Database Integration
  • API

For more information or personal assistance please contact our Director of Technical Services.

PRODUCT REGISTRATION

Register your lite blue®, bright blue® or SMS access control system online.